The new Medical Reception Academy website is a one-stop hub for all essential training and courses for medical receptionists in general practice.
Including important topics like Triage for reception staff, infection control training for reception staff, privacy and confidentiality, customer service and how to manage aggressive behaviours in general practice as well as an introduction to the process and elements of General Practice Accreditation.
Presented by Magali De Castro RN, with 2 decades of experience in General Practice training and with supporting the entire practice team.
The Medical Reception Academy libary has been set up to be a single low cost fee ($55 at time of writing this), for lifetime access to all topics currently available along with any that may be added in the future.
All courses are 100% online and self-paced so participants can go through the content as quickly or as slowly as they wish and can even revisit and refresh their knowledge as often as they like.
All topics include a unique course completion CPD certificate, which is a great thing to be able to demonstrate during practice Accreditation time.
All content has been revised and updated to reflect the latest guidelines.
Make sure to share this valuable resource with practice managers and reception staff you feel will benefit. Simply visit https://medicalreceptionacademy.com.au